The eIS Flex Customer Care Plan for Microsoft Dynamics GP

1 Support Incident  (3 hour response) - $205

3 Support Incidents  (3 hour response) - $555 ($185/incident) 

5 Support Incidents  (3 hour response) - $875 ($175/incident) 

10 Support Incidents  (3 hour response) - $1,650 ($165/incident)

Incidents good for one year from purchase date.  Requires customer to be current on Microsoft enhancement fees.

The eIS Platinum Support Plan - call for details 877.585.5160 Ext. 201

Unlimited support
1 hour response time - mission critical support
2 hour response time - non-critical
Priority scheduling
Quarterly one-hour strategic review
Discounted Hourly Rate

 

 

 

 

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